Sennheiser Headphone Spares » Payment Information

Payment Information


Card payments are processed via SagePay.

Items may also be purchased by Credit and Debit card via the telephone.

VAT Items can now be viewed inclusive or exclusive of VAT see: Show VAT Hide VAT


Delivery Information


All items are sent via Royal Mail or DPD delivery.


Standard Delivery from £2.99

All orders under £100 are sent via Royal Mail postage. Orders over £100 are sent via a DPD Next Day courier service.


Express Delivery from £6.50

Choose Express Delivery for a Next Day service via DPD courier.

VAT is charged at 20% on all delivery charges.


Credit/Debit Cards (ONLINE VIA SAGEPAY)


Payments can be made using credit and debit cars via SagePay by registering on the Sennheiser Headphone Spares website.


For more information on SagePay please see


Credit/Debit Cards (TELEPHONE)

If you do not wish to purchase on-line please call us by telephone to purchase by card or we can supply our address for you to send a cheque.

When you call your card details are entered straight into our card machine. We do not store this information and any written notes are put through our SHREDDER (a cross cut shredder).

Your card transaction receipt is sent with our printed receipt/invoice.

We are PCI compliant under the Lloyds TSB Cardnet compliancy scheme level 2B.


Credit accounts and Payments from EU

This website is for direct sales only.

All items on this website are sold with the inclusion of UK VAT.

There is no facility for the set up of a Credit Account or Intrastat EU VAT accounting.

VAT is not refundable.

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For Spares Assistance

+44 (0) 1628 402 217 Mon-Thu 9am - 5pm, Fri 9am - 4:15pm contact us

Non Spares Enquiries

+44 (0) 1628 402 200 for non spares related queries please use this number

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K&S Technology Ltd (t/a Hi-Fi Headphones) is the authorised reseller and merchant for the products sold on this website.
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